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Our Trust & Safety Pledge

We understand that running a new, closed-source command-line tool requires trust. As developers ourselves, we are just as cautious about the software we run. This page is our commitment to transparency and your security.

Does LogLens Send My Log Data Online?

No. Our core philosophy is simple: your log data should never leave your machine. LogLens is designed as a local-first utility.

  • LogLens never inspects, sends, or stores your log data on any remote server. All parsing, searching, and analysis happens entirely on your local device.
  • The core features of the tool (search, query, stats, tui, etc.) are designed to work completely offline and do not require internet access to function.

What Network Access Does LogLens Require?

There are only two specific, user-initiated commands that require an internet connection. We are completely transparent about what they do and why:

1. License Validation (`loglens license ...`)

  • What it does: When you run loglens license activate or loglens license status, the tool contacts our secure licensing server at api.blocktools.dev.
  • What it sends: Your license key, a non-identifiable machine ID (a random hash of hardware properties), and the product ID ("loglens").
  • Why it's necessary: This is required to verify that your license is valid and to enforce the activation limit associated with your purchase. The machine ID is used only to count activations and cannot be used to personally identify you or your device.

2. Update Checks (`loglens update`)

  • What it does: When you explicitly run loglens update (or periodically in the background to notify you of new versions), the tool contacts our server.
  • What it sends: Your current version number and your license key (if one is active).
  • Why it's necessary: This allows the server to tell you if a new version is available and, for Pro users, to confirm your eligibility for new feature updates based on your license status.

Is the Installation Script Safe?

The curl | sh method is convenient, but we understand the skepticism. We've designed our script to be as simple and transparent as possible.

  • It's human-readable: We encourage you to download and inspect the script before running it. You can view its contents by running curl -sSL https://download.getloglens.com/install.sh in your terminal.
  • No `sudo` required: The script installs the binary to a local user directory (~/.local/bin). It never asks for root permissions and does not modify system-wide files.
  • What it does: The script's only job is to (1) detect your OS and CPU architecture, (2) download the correct binary archive from our secure servers, (3) extract it, and (4) move the single loglens executable into a directory in your user's PATH.

Our Commitment to You

Your trust is our most important asset. We pledge to always prioritize your security and privacy, to be transparent about how our software operates, and to maintain a clear line of communication about our engineering practices. If you have any further security questions, please don't hesitate to reach out to us directly.